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Used
Car Buying Advice
There is a reason
that every car on the market is being sold. The challenge
of buying a used car is finding the one that fits your needs,
is in your price range and is being sold for a good reason.
You won't find that perfect vehicle unless you are prepared
to perform a methodical, logical search, or get very lucky.
First, determine
the budget you have to work with. Whatever your budget, keep
some money in reserve for necessary and desired improvements
to the car. Any vehicle you buy will probably need some repairs
or routine maintenance. Buying a vehicle that needs repairs
is fine, but buying a vehicle beyond repair is not. The under-$2,500.00
cars are the hardest market. There are plenty of $500.00 cars
priced at $2,000.00, but very few $2,500.00 cars priced at
2,000.00. Whatever your price range, budget for repairs.
Second, select
a model and range of years that fit your needs. Vehicle type,
make and model are all matters of personal preference, but
not all cars are created equal. Consult Consumer Reports,
your friends, family and the service shop that will maintain
your car for help determining which vehicles will meet those
needs in the safest, most affordable manner over the longest
period of time. Narrowing your selection to one or two models
will make you a better shopper and help you make an informed
decision. The market value (i.e. Kelly's Blue Book), features,
handling/driving characteristics, and overall value of a deal
will be easier to identify after becoming familiar with specific
models and years.
Low mileage is
everything! A better make of car with low miles is most often
a better value than a newer vehicle with high miles. Don't
buy the first car you see and don't be pressured into a deal
by comments about other buyers coming etc. Sales people (not
excluding private parties) have statements that are universal.
There are always other cars and other days to shop. Don't
buy any car until you feel it's right.
Third, determine
your search methods. Budget time and energy for the search.
It is important that you browse advertisements in a consistent
manner. Good vehicles don't sit on the market long. Get the
earliest edition possible of the publications that you are
using. The first week of searching will seem like there are
too many ads to deal with. Be patient. If you do your homework,
the next week you will realize that there might be only a
few new ads and the rest repeats from the previous week. If
you see a vehicle of interest, check the information and call
the seller for an interview as soon as possible.
Some good sources
of car ads here in the Portland area are:
The Oregonian
Nickel Ads
Auto Trader
Willamette Week
School and Community Newspapers
School, Corporation, Retirement Home Bulletin Boards
Friends
The Internet
Buying from a Dealer
Dealer inventory
is not acquired from little old ladies, meticulous autophiles,
or benevolent philanthropists. They probably won't offer you
the best deal up front just because it's you. They need to
sell all of their inventory, not just the two best cars on
the lot.
Dealers are not
my first choice, but their ability to take your old car in
on trade and finance your new one makes their convenience
very attractive. If you decide to go with a dealer, stay with
the major dealers who sell both new and used cars and stay
on their main lot, as opposed to satellite lots. Be careful
with small dealers and used car lots as they often rely on
auctions, rather than trade-ins and lease-returns for their
inventory.
Don't spend a lot
of time with any one salesperson. If they don't have a car
that fits your predetermined needs and price range, move on.
If one of their cars interests you, ask them a few quick questions.
Is the price firm? Has it ever been in an accident? Does it
have any remaining warranty? Can I have it inspected by an
ASE Certified Master Technician? It is common for a dealer
to know nothing about a vehicle.
The first questions
that the dealer will probably ask you are, "Do you have
a trade in?" and "Are you going to finance?"
Keep the deals separate. Work out the best deal on the car
first, then ask about trade value and financing costs. They
want to blend the deals together and have you just focus on
the monthly payment. There is more to the picture than the
monthly payment.
If the dealer does
have a vehicle that is of interest to you, make sure you have
it inspected by a qualified, thorough, neutral party. The
term "certified" used car doesn't do much for me.
I prefer an independent inspection and report, rather than
the empty word "certified." The dealer will usually
let you have the vehicle inspected after signing paperwork.
Be careful, the paperwork might obligate you to buy the vehicle
anyway. Require the paperwork to give you the right to negotiate
after the inspection or decline depending upon mechanical
condition. If they won't let you have it checked or you're
not comfortable with the contract, walk away. If the car checks
out okay and you can reach mutually satisfactory terms, congratulations.
Remember that the
dealer does this for a living and knows the game much better
than you do. Time is on their side and they know that you
might get burnt-out and buy anything in haste. What more could
they want?
Buying from a Private
Party
Private party sales
potentially result in the best values but require much more
commitment from the buyer. While it is easy to buy from a
dealer, finding a good value in terms of both in dollars and
vehicle quality requires greater effort. Professionals don't
leave money on the table. A professional is more likely to
sell you a marginal vehicle for a good price, or a good vehicle
for a marginal price than a good vehicle for a good price.
Private party sales
are considered buyer-beware sales: you buy it, it's yours.
Therefore, make sure you're dealing with a true private party
and not a car salesman without a dealers license. In Oregon,
people who sell cars for profit are required to have a license
and with this license comes certain legal obligations. Similarly,
beware of sellers who are not the titled owners of the vehicle
in question.
When responding
to a private party advertisement, ask them the following questions:
How many miles
are on the odometer?
Is your name on the title? Is it a reconstructed vehicle?
Is the title clear?
How long have you owned the vehicle (Both time and miles)?
Where did you purchase it?
How was it driven (for long or short trips, in the city or
in the country)?
Who drove it (a 16 yr. old / a 90 yr. old)?
Who performed the maintenance and do you have the receipts?
Has the vehicle ever been damaged or in an accident? If so,
how much was the repair and where was it performed?
Why are you selling such a "great" vehicle?
What do you know needs repair on the vehicle? Is the price
firm?
How are the: paint, body, tires, glass, accessories?
Can I have the vehicle checked by an ASE Certified Master
Technician?
Write down the
answers to your questions so you can verify the truthfulness
of the owner's answers when you arrange to inspect the car
in person. If you don't get a good feeling about the owner
or the information they've given, move on and don't waste
your time seeing the vehicle in person.
If you are satisfied
with the owner's responses to your questions, try to see the
vehicle as soon as possible. Bring your notes from interview
so you can verify each response and dress for preliminary
inspection.
The Preliminary
Inspection
Remember that no
one buys a new car, maintains it to perfection and turns around
and sells it long before the end of its realistic service
life without a good reason.
Check the car to
see if it has been warmed up before you have arrived. Place
your hand on the hood near the radiator and feel if it's warm.
If it feels warm, the car has probably been driven recently.
It is good to observe a cold start to check for possible problems
not apparent with a warm engine. Knocking, ticking, smoking,
hard starting, stalling, poor cold performance, may be signs
of serious problems and if theses symptoms disappear when
warmed up, these problems may not even be noticed in a professional
inspection.
Inspect the body.
Has the car just been detailed? Is it too clean to believe?
Check the body panels for dents and paint problems. Check
the uniformity of the body seams and the paint color-match
and texture-match between panels. Check the glass and the
headlight lenses. Check for any paint on rubber moldings or
over-spray. Check the tires for match of brand and wear. Check
the wiper blades. Look in the trunk. Check for moisture or
any signs of mold, a spare tire and the original toolkit.
Pull up any carpet or matting to see the trunk surfaces.
Under the Hood
Check for the under-hood
information stickers. There are usually two or more stickers
affixed to the underside of the hood, on the panel over the
radiator or on the inner fenders. These stickers give information
about emissions, tune-up, and other important specifications.
If they are missing, the hood or other body parts may have
been painted or replaced. Check any seams or body panel junctions
for signs of work. Look at the belts and hoses and ask the
owner if they are original. Look at the air filter if possible.
Inspect the battery and its cables. Is it clean or crusty?
Is it the original?
Check the Fluids
Pull the engine
oil dipstick and check the oil condition. It should be full
and clean. Ask the owner when the last change was and the
frequency of changes in the car's history. Oil should be change
every 3,000 miles or 4-5 months which ever comes first. If
the oil was just changed it should be nice and clean. If the
oil is 3,000 miles old it will be dark but should never be
black. Ask the owner who changed the oil and what brand and
viscosity of oil was used.
With the engine
cold, open the radiator cap and inspect the coolant. It should
be nice and green (or in some imports red), not brown or rusty
looking. Ask the owner if they know when the cooling system
was last serviced and do they know how old the thermostat
is.
Check the power
steering fluid. It should be clean and look either clear or
pink, not metallic, and should not have a strong odor.
If possible, check
the brake hydraulic fluid. It should be clean and transparent,
not dark and dirty. Ask the customer if the brakes have been
worked on and if they have serviced the brake fluid. Brake
fluid should be replaced every 2-3 years or when brake work
is performed. This is especially critical on cars with anti-lock
brakes as an ABS brake problem can cost thousands of dollars.
With the engine
warm, check the transmission fluid (automatics only). Pull
the dipstick the fluid should be nice and pink. The level
should be proper, no yellow or dark color and no nasty smell.
There should not be any metallic particles in the fluid.
Check for Leaks
Puddles and/or
stains under the car are a bad sign. Look for excessive residue
of oil or other fluids on the engine, transmission or other
underhood components. Also as mentioned, you should note if
the underside or engine compartment is TOO clean to be believed.
Was the engine just cleaned to hide a leak?
The Road Test
Plan to drive the
vehicle for at least 30 to 60 minutes on a variety of road
conditions and at various speeds. Before the car is started,
turn the key to the on position and check that all the warning
lights are illuminated. This is called bulb-check mode. Make
sure that warning lights such as oil pressure, emissions,
ABS, air bag and engine control all are working and not disabled
to hide a problem. Turn the steering wheel back and forth
to check for free-play. There should not be a lot of play
in the steering. Check the brake and clutch (if applicable)
pedal height and response.
Start the car.
It should start smoothly and easily. You should not have to
depress the gas pedal on a fuel injected car to start it.
There should be no unusual noises or any visible smoke (light
vapor from the tail pipe is normal depending on the weather/temperature).
Once the vehicle is started, place you foot on the brake and
place the transmission (automatic) in drive and then reverse
at a stand still. There should be no hesitation between park
and drive or park and reverse, the engagement should be firm
and quick.
Place the transmission
back into park and check all gauges and vehicle functions.
Do the gauges work, does the radio/tape/cd player work? Do
the odometer numbers line up straight across the bottom? Is
the odometer colored green or red from tamper-indicator? Do
all the driver's controls work? Check the horn, vents, blower,
defroster, seat controls, dash lights, park brake, turn signals,
remote mirrors etc. and adjust them to your needs. Now you
are ready to drive the car.
Try to drive the
vehicle on as many road conditions as possible. Find a good
long, uphill climb (like HWY 26 to the Zoo) and watch the
temperature gauge if equipped. The temperature gauge should
not rise on a long uphill pull. Find a bumpy road to check
for rattle and clunks. Apply the brakes firmly from several
speeds. The vehicle should stop quickly and evenly in a straight
line. Pull or pedal/steering wheel pulsation are signs that
brake work is needed. The brake pedal should feel tall and
firm at all times. If the car is equipped with anti-lock brakes
a quick panic stop should be attempted. The wheels should
not skid and the ABS related warning lights should not illuminate.
The brake pedal will ratchet/vibrate noticeable during the
operation of ABS brakes when the system is trying to prevent
wheel skid. (This should not be confused with brake pulsation
or vibration from the operation of the standard brake system
caused by warped rotors and/or drums.) Make sure that the
air conditioning and or cruise control (if equipped) work
properly. Accelerate firmly to check for performance problems.
The vehicle should not hesitate, ping, stall, smoke or anything
other than go like heck.
The Emissions Test
Now with BAR31
enhanced testing in Oregon, you must be even more careful
about purchasing a vehicle that might not pass the emissions
testing. Oregon now uses a 31 second dynamometer test that
is very different from the tests we accustomed to in the past.
There is no waiver for this test. ALL CARS MUST PASS. It can
be very expensive to make a non-compliant vehicle pass. Before
you buy any vehicle, take it to one of the test centers and
have it tested. DEQ tests are free of charge. It is the certificate
that you pay for. A little inconvience could save you a lot
of money.
If the vehicle
has passed the test to this point then it's time to take the
vehicle to a professional for inspection. If the cars is not
checking out to you specifications, it probably won't pass
a professional's either.
Go with your feelings
and experience.
In summary, a good
used car will demonstrate:
Long-term, original ownership.
As low as mileage as you can afford.
A reasonable sales price.
A history of appropriate, professional maintenance, with documentation.
A good seller will
demonstrate:
A good reason for its sale.
Attention to details about vehicle maintenance.
Willingness to have the car inspected.
Honest answers to all your questions about the vehicle.
A feeling of trust and openness about the circumstances surrounding
the sale.
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