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Peace of Mind Warranty
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Our warranty is simple: if you're not satisfied, we'll make it right. We never lose sight of the fact that a satisfied client is our best advertisement. Further, we sincerely feel that it is an honor to provide you with the finest quality workmanship and parts available. Your satisfaction with our service is a matter of personal and professional pride!
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If you have
a problem...
· Call and let us know that you are experiencing
a problem.
· Explain the symptoms your car is exhibiting.
· If possible, schedule to bring your vehicle
by while the problem is occurring.
· You do not need to bring your work order with
you we have it on file.
We will...
· Inspect your vehicle and road test it with
you if needed.
· Deliver you back to home or work.
· Analyze the cause of the problem.
· Call you to keep you informed.
· Repair the problem and get you back on the road
again as soon as possible.
Terms
Tom Dwyer Automotive Service, Inc. will warranty all repairs*
for 18 months or 18,000 miles (commencing on the date of the
client's invoice) against defective parts and workmanship,
provided the vehicle has been properly driven and maintained
according to the manufacturers recommended schedule. This
warranty excludes friction materials, belts, remanufactured
or used parts, or parts not purchased from Tom Dwyer Automotive
Service, Inc. Tom Dwyer Automotive Service, Inc. will warranty
only the defective parts or labor and is not liable for incidental
damages beyond the defective parts or labor. Used parts are
warranted for 30 days, parts only.
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* Does not cover commercial use vehicles.
* Does not cover repairs excluded in writing on repair orders.
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